Head Office & Reception
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: +852 3920 2888
Fax: +852 3920 2789
Media Relations
Fax: +852 3920 2501
Email: public.relations@ebshk.com
Partnerships
Email: partnership@ebshk.com
Career
Email: hr@ebshk.com
Complaint
Email: complaintofficer@ebshk.com
Anti-Fraud Helpline
If you suspect that fraudulent activity or irregularities have occurred with respect to your account(s), please call our Anti-Fraud Helpline on
+852 3920 2980 immediately.
Customer Service Hotline
+852 2822 5001 (Hong Kong) +853 6262 5028 (Macau) +86 40011 95525 (Mainland)
Operating hours:
Monday to Friday 8:00am-10:00pm
Saturday 9:00am-6:00pm
Closed on Sunday & Hong Kong public holidays
For existing personalized investment service customers, please contact your Wealth Manager.
Email
General Enquiry: cs@ebshk.com
General FX Enquiry: enquiry@ebshkforex.com
General Insurance Enquiry: insurance@ebshk.com
Fax
General Enquiry / Personalized Investment Service: +852 3929 6080
EBSI Direct customers: +852 3920 2082
General Insurance Enquiry: +852 3920 2159
Customer Settlement Counter
21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Opening hours:
Monday to Friday 9:00am-4:00pm
Closed on Saturday, Sunday & Hong Kong public holidays
Correspondence Address
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Branches and Wealth Management Centers
Mongkok Wealth Management Center
Shop G27-G28, G/F, Pioneer Centre, 750 Nathan Road, Mongkok, Kowloon
Tel: +852 2398 8778
Fax: +852 2398 8755
Sheung Wan Wealth Management Center
G/F, 238 Des Voeux Road Central, Sheung Wan, Hong Kong
Tel: +852 2412 9888
Fax: +852 2412 9900
Opening hours of wealth management centers:
Monday to Friday 9:00am-6:00pm
Saturday 10:00am-12:30pm
Closed on Sunday & Hong Kong public holidays
Macau Branch
Unit B, 17/F, Fortune Business Center, No. 810, Avenida Panorâmica do Lago Nam Van, Macau
Tel: +853 2878 1212
Fax: +853 2878 0178
Opening hours:
Monday to Friday 9:00am-6:00pm
Closed on Saturday, Sunday & Hong Kong public holidays
Everbright Securities Digital Finance (HK) Limited
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: +852 2822 5001
Fax: +852 3920 2082
CES Insurance Consultants (HK) Limited
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: +852 3920 2888
Fax: +852 3920 2159
CES Insurance Consultants (HK) Limited - Macau Branch
Unit B, 17/F, Fortune Business Centre, No. 810, Avenida Panorâmica do Lago Nam Van, Macau
Tel: +853 2878 3340
Fax: +853 2878 0186
CES Insurance Agency (HK) Limited
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: +852 3920 2153
Fax: +852 3920 2170
Everbright Securities (UK) Company Limited
5/F, Cannongate House, 64 Cannon Street, London EC4N 6AE, United Kingdom
Tel: +44 020 70244640
www.ebshk.co.hk
Everbright Securities Company Limited
No. 1508, Xinzha Road, Jing'An District, Shanghai, China
Postal Code: 200040
Tel: +86 21 2216 9999
Fax: +86 21 6215 1789
www.ebscn.com
Everbright Securities International (HK) Limited
28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong
Tel: +852 2106 8388
www.ebscn.hk