1. Fraud Alert: Click here to find out more
2. In view of the gradually stabilizing COVID situation, our settlement counter at 21/F Lee Garden One and Wealth Management Centers in Mongkok and Sheung Wan will start to provide services, by appointment only, with effect from May 10, 2022. Everbright Securities International will continue to monitor the situation closely and details on full resumption of services will be announced in due course. For enquiries and assistance, please contact your Wealth Manager or call our Customer Service Hotline.

Protect your wealth
against frauds and scams

Scams are a threat in almost all parts of our lives today. For instance, more than 90,000 crime cases were reported in Hong Kong in 2023, of which over 40% were fraud-related. The main fraud types include “e-shopping fraud” (22.5%), “investment fraud” (15.9%), “phishing scams” (10.9%), “employment fraud” (9.9%), “social media deception” (8.5%) and “telephone deception” (8.1%). The detection rate of fraud cases is lower than that of other crimes1.
Meanwhile, common e-scams include telephone deceptions, fake websites, phishing emails and social media deception. Telephone deceptions often involve impersonating someone to ask for personal information or deceiving the victim into providing financial data. Fake websites often mimic legitimate organizations’ websites and offer super discounts or rewards to entice the victim into providing personal information or conducting monetary transactions. Phishing emails usually contain seemingly legitimate links or attachments, aiming to redirect the victim to a scam website or download malicious software. Social media scams use fake identities to interact with victims in an attempt to obtain their personal data or lure them to doing financial transactions. For example, scammers may pretend to be stock analysts and create social media investment groups to discuss and provide stock tips or insider information, with the aim of ramping up the prices of stocks and then dumping them for their own gain.
In response to the rising trend of scams in Hong Kong, in addition to relying on the police to strengthen law enforcement, we must remain vigilant and learn how to identify and prevent e-scams to avoid financial losses and psychological trauma. For example, we should avoid providing personal information indiscriminately, especially when receiving calls or emails from unknown sources. In addition, it is important to ensure that the websites used for online transactions are official and not fake, and refrain from clicking on links from unknown sources. To ensure the security of email and social media accounts, strong passwords should be used to reduce the risk of security breaches, and passwords should be changed regularly. We should also avoid friend requests or private messages from strangers, as well as answering calls from unknown numbers.
In addition to continuously raising public awareness of fraud through online and offline publicity efforts, the Hong Kong Police Force and the Hong Kong Monetary Authority (HKMA) have launched a number of measures, including:
  • Establishment of the “CyberDefender” webpage: Aimed at enhancing digital literacy among the general public and raising awareness of information security risk, online fraud and harmful contents, in order to prevent the public from falling into online traps and helping them become vigilant digital citizens
Website: click here
Facebook: click here
Youtube: click here
  • Launch of the “Scameter” app: A search engine introduced by the Hong Kong Police Force to assist the public in identifying frauds and online pitfalls. When the public encounters suspicious calls, online sellers, friend requests, job ads or investment websites, they can enter the platform account name or number, payment account, phone number, email address and URL, etc. to assess the risk of fraud and cyber security.
Website: click here
  • “Faster Payment System (FPS) High Risk Alert” (also known as “Suspicious Proxy Alert”): A service introduced by the HKMA in November 2023 that utilizes data within Scameter to establish an alert mechanism for FPS transactions. When the recipient’s FPS identification code (including mobile phone number, email address and FPS ID) matches the data labeled as “high-risk” in Scameter, the user will receive a fraud prevention alert before confirming the transaction. This reminder prompts them to carefully consider whether to proceed with or cancel the transaction. Currently, FPS participating institutions that offer instant fund transfers using FPS identification codes are available for individual users. These include 35 banks and 9 stored-value payment tools operators (such as PayMe, AlipayHK and WeChat Pay).
Website: click here
  • Establishment of the Anti-Deception Coordination Centre (ADCC): The Hong Kong Police Force’s ADCC, which is under its Commercial Crime Bureau, coordinates the efforts of various relevant departments within the police force in fighting and preventing fraud-related crimes. It also operates an all-day enquiry hotline “Anti-Scam Helpline 18222”, to provide immediate consultation to the general public. Through this hotline, measures such as intercepting fraudulent funds and issuing fraud alerts are facilitated to reduce the losses suffered by victims.
Website: click here
Facebook: click here
Youtube: click here
Xiaohungshu: click here
Subscription to ADCC’s Scam Alert Emails: click here
  • Establishment of the Anti-Deception Alliance: In November 2023, the Hong Kong Police Force, together with the HKMA and the Hong Kong Association of Banks, established the alliance to collaborate in combating fraud. Representatives from participating banks are stationed at the center, working alongside officers from the Commercial Crime Bureau’s ADCC to provide real-time assistance to the police regarding fraud cases. One of the core duties of the alliance is to implement the Upstream Scam Intervention mechanism.
Details: click here

The online trading system of Everbright Securities International incorporates various measures to effectively manage and safeguard customers’ funds and personal information, including:
  • Access control: Customers are required to undergo identity authentication (including 2FA dual-factor authentication) before logging into the system to prevent impersonation.
  • Data encryption: The system employs encryption protection when transmitting and storing sensitive data.
  • System review: Ongoing security testing is conducted on the system, and timely updates are implemented.
  • Backup plans: Backup systems and data backups are in place to prevent service disruptions or data loss.
  • Service monitoring: Real-time monitoring of the company’s network and systems allows for prompt response to any unforeseen incidents.
  • Customer education: Regular internet security awareness education is provided to customers to enhance their understanding of potential online threats.

Even if you are busy with work and daily life, it is essential that you are aware of online scams and remember to take the time to stay informed. Fraud cases are truly something we should all be vigilant about as a single incident is one too many.