Protecting you against potential fraud is important to Everbright Securities International ("EBSI"), and as such, we have implemented a range of security measures to protect our customers. However, in the unlikely event that fraud occurs, or, if you suspect that fraudulent activity or irregularities may have occurred with respect to your account(s), you are advised to immediately call our Anti-Fraud Helpline on +852 3920 2980 or our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland). For more tips on identifying fraud and ensuring cybersecurity, please click here.

Fraud Case Examples

February 27, 2023

Everbright Securities International ("EBSI") alerts the public that it has recently discovered a fraudulent website named “v.78719.mom” which claims to be a login page under the brand of “Everbright Securities International” and provides account opening services accordingly.

We hereby clarify that the website is not owned or operated by us. As such, we will not accept liability for any matters relating to the website.

EBSI has reported the case to the SFC and the Hong Kong Police. Should you have any queries, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSI’s Anti-Fraud Helpline on +852 3920 2980.

December 2, 2022

Everbright Securities International ("EBSI") alerts the public that it has recently discovered a fraudulent website named “intgd.kqepdk.com” which claims to be a login page under the brand of “Everbright Securities” and provides account opening services accordingly.

We hereby clarify that the fraudulent website is not owned or operated by us. As such, we will not accept liability for any matters relating to the website.

EBSI has reported the case to the SFC and the Hong Kong Police. Should you have any queries, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSI’s Anti-Fraud Helpline on +852 3920 2980.

January 9, 2022 or before

Note: Everbright Sun Hung Kai is rebranded as "Everbright Securities International" from January 10, 2022 ("Rebranding"). Any document bearing the Everbright Sun Hung Kai brand, its sub-brands or names containing "Sun Hung Kai" or "新鴻基" was issued or produced for use before the Rebranding. The logos, marks and/or names containing the service marks "Sun Hung Kai" or "新鴻基" were used under a license from Sun Hung Kai & Co. Limited (SEHK: 86).

January 6, 2022

Everbright Sun Hung Kai ("EBSHK") has recently discovered a fraudulent group in an instant messaging software – “Telegram” which impersonated EBSHK and one of our staff to promote specific stocks and disseminate investment information.

EBSHK hereby clarifies that EBSHK has not made use of any instant messaging group to promote specific stocks or disseminate investment information with the public and as such, EBSHK will not accept any liability or be otherwise responsible for any loss, damage or other matters relating to the fraudulent instant messaging group. If an invitation to join such group is received or you are being added to such group, it is recommended to report spam immediately and decline the invitation or exit the group accordingly. For the avoidance of doubt, EBSHK has shared the links of our official social media platforms on our corporate website www.ebshk.com.

If you have any queries, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSHK’s Anti-Fraud Helpline on +852 3920 2980.

June 21, 2021
 

Everbright Sun Hung Kai ("EBSHK") recently received enquiries relating to scam emails sent from a few fraudulent email addresses which highly imitated the email domain of EBSHK as well as its forex trading service. Besides, a fake deal confirmation was being attached in one of the scam emails requesting payment to a third party overseas bank account.

EBSHK hereby clarifies that those scam emails are not sent by us. Clients are advised to pay extra attention to any suspicious email. The fraudulent emails will be notified to the SFC and the Hong Kong Police Force and we would like to alert the public as well.

Should you have any queries, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSHK’s Anti-Fraud Helpline on +852 3920 2980.

May 25, 2021
 

Everbright Sun Hung Kai ("EBSHK") recently discovered a fraudulent website named www.uuu5735.com which claims to provide cryptocurrency trading service in the name of “Everbright Exchange” in Chinese and Everbright Securities, our parent company, in English.

EBSHK hereby clarifies that the fraudulent website is not owned or operated by us. The existence of the fraudulent website will be notified to the SFC and the Hong Kong Police Force and we would like to alert the public as well.

Should you have any queries, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSHK’s Anti-Fraud Helpline on +852 3920 2980.

September 29, 2020
 

Everbright Sun Hung Kai ("EBSHK") has recently discovered a fraudulent website at https://everbright-sun-hung-kai-ebshk-direct.business.site/, which promotes online trading services of EBSHK Direct, EBSHK’s sub-brand. Besides, it has come to our attention that a QR code to download an app of our Company with promotional gifts is being shared among some fans groups in Mainland China.

EBSHK hereby clarifies that it does not own or operate the above fraudulent website, whose existence has been reported to the SFC. Please also be aware that the above QR code, app and promotional activity in Mainland China are not owned, operated or organized by us. EBSHK is absolutely unrelated to the website, as well as the QR code and the promotional activities.

We would like to alert you to these fraudulent practices to help you avoid scams. If you have any questions, please call our Customer Service Hotline on +852 2822 5001 (Hong Kong), +853 6262 5028 (Macau) or +86 40011 95525 (Mainland), or EBSHK’s Anti-Fraud Helpline on +852 3920 2980.