1. Fraud Alert: Click here to find out more
2. The Personal Information Protection Law of the People’s Republic of China was effective since November 1, 2021. Please be notified that our Privacy Policy is updated to include the “Everbright Securities International Personal Information Protection Policy for Mainland PRC Clients”. You may browse for more details on our personal information processing under the section “Privacy Policy” in this website.
3. Please be reminded that, pursuant to the recent rebranding, the names and certain other corporate information of the relevant licensed corporations have been updated accordingly. In addition, the following amendments have been made to “FOREIGN LAW REQUIREMENTS” Schedule of the Client Agreement and Schedules of Everbright Securities Investment Services (HK) Limited, Everbright Securities Digital Finance (HK) Limited, CES Commodities (HK) Limited and CES Forex (HK) Limited: (i) the definition of “PRC” has been removed; and (ii) sub-section (b) and (c) under the definition of “Foreign Law Requirement” have been amended from “…a foreign government …” to “…another government…”.

Contact Us

Head Office & Reception

28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Tel: +852 3920 2888

Fax: +852 3920 2789

Media Relations

Fax: +852 3920 2501

Email: public.relations@ebshk.com

Partnerships

Email: partnership@ebshk.com

Career

Email: hr@ebshk.com

Complaint

Email: complaintofficer@ebshk.com

Anti-Fraud Helpline

If you suspect that fraudulent activity or irregularities have occurred with respect to your account(s), please call our Anti-Fraud Helpline on

+852 3920 2980 immediately.

Customer Service Hotline

+852 2822 5001 (Hong Kong)     +853 6262 5028 (Macau)     +86 40011 95525 (Mainland)

Operating hours:

Monday to Friday 8:00am-10:00pm

Saturday 9:00am-6:00pm

Closed on Sunday & Hong Kong public holidays

For existing personalized investment service customers, please contact your Wealth Manager.

 

Email

General Enquiry: cs@ebshk.com

General FX Enquiry: enquiry@ebshkforex.com

General Insurance Enquiry: insurance@ebshk.com


Fax

General Enquiry / Personalized Investment Service: +852 3929 6080

EBSI Direct customers: +852 3920 2082

General Insurance Enquiry: +852 3920 2159


Customer Settlement Counter

21/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Opening hours:

Monday to Friday 9:00am-4:00pm

Closed on Saturday, Sunday & Hong Kong public holidays


Correspondence Address

28/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Branches and Wealth Management Centers

Mongkok Wealth Management Center

Shop G27-G28, G/F, Pioneer Centre, 750 Nathan Road, Mongkok, Kowloon

Tel: +852 2398 8778

Fax: +852 2398 8755

Sheung Wan Wealth Management Center

G/F, 238 Des Voeux Road Central, Sheung Wan, Hong Kong

Tel: +852 2412 9888

Fax: +852 2412 9900

 

Opening hours of wealth management centers:

Monday to Friday 9:00am-6:00pm

Saturday 10:00am-12:30pm

Closed on Sunday & Hong Kong public holidays

Macau Branch

Unit B, 17/F, Fortune Business Center, No. 810, Avenida Panorâmica do Lago Nam Van, Macau

Tel: +853 2878 1212

Fax: +853 2878 0178

 

Opening hours:

Monday to Friday 9:00am-6:00pm

Closed on Saturday, Sunday & Hong Kong public holidays