1. In light of the current pandemic situation and our corresponding staffing arrangement, it is possible that clients may experience delays in the processing of account-related requests. In addition, due to possible postal interruption, clients may experience delays in the arrival of physical statements. We strongly encourage clients to switch to e-statement through www.ebshkfg.com/gogreen. Lastly, clients who maintain margin trading account(s) with us are strongly advised to maintain sufficient funds in these accounts to meet margin calls timely. For more details, please call our Customer Service Hotline.
2. Fraud Alert: Click here to find out more
4. Please be reminded that, pursuant to the recent rebranding, the names and certain other corporate information of the relevant licensed corporations have been updated accordingly. In addition, the following amendments have been made to “FOREIGN LAW REQUIREMENTS” Schedule of the Client Agreement and Schedules of Everbright Securities Investment Services (HK) Limited, Everbright Securities Digital Finance (HK) Limited, CES Commodities (HK) Limited and CES Forex (HK) Limited: (i) the definition of “PRC” has been removed; and (ii) sub-section (b) and (c) under the definition of “Foreign Law Requirement” have been amended from “…a foreign government …” to “…another government…”.
5. In view of the gradually stabilizing COVID situation, our settlement counter at 21/F Lee Garden One and Wealth Management Centers in Mongkok and Sheung Wan will start to provide services, by appointment only, with effect from May 10, 2022. Everbright Securities International will continue to monitor the situation closely and details on full resumption of services will be announced in due course. For enquiries and assistance, please contact your Wealth Manager or call our Customer Service Hotline.
Everbright Securities International is committed to providing its customers with high-quality services that save them time and allow them to be environmentally friendly. We are now inviting our customers to take part in this effort by going paperless with e-statements. With free e-statements, you can view your transactions online faster and more conveniently and securely than you can with paper statements. e-Statements also save paper, as you can save them on your computer and print them only when necessary.
Act now and switch your statement preference to e-statements!